Training Policy

We are committed to creating a culture of continuous learning that empowers our team to deliver high-quality consultancy services and exceptional value to clients.  We recognise that our success depends on the skills, adaptability, and professional growth of our people.

This policy aims to:

• Equip employees with the knowledge and skills to perform their roles effectively
• Support professional development aligned with individual and organisational goals
• Maintain high levels of expertise across all consultancy services

Encourage innovation, best practices, and shared learning

Our Commitment

• We provide a range of training opportunities, including:
• Induction Training for new employees on our values, systems, and expectations
• Continuous Professional Development (CPD) through courses, certifications, and self-directed learning
• Role-Specific Training tailored to project, client, or sector needs
• Compliance Training covering legal, regulatory, and ethical responsibilities
• Soft Skills & Leadership Development to enhance communication, time management, and client engagement
• Performance-Linked Development based on appraisals and feedback

Training Planning & Delivery

Training needs are regularly identified through appraisals, project reviews, feedback, and changes in client or regulatory requirements. Delivery methods include:

• Internal workshops and mentoring
• External courses and conferences
• Online and accredited learning platforms
• Partnerships with professional bodies

Monitoring & Evaluation

We measure training effectiveness through improved performance, feedback, compliance, and contribution to innovation. All training is recorded, reviewed, and aligned with strategic goals.

Review

This policy is reviewed periodically to ensure it remains relevant to RGA’s operations and best practice.

Approved By:   R Gauldie, Director

5^th February 2026