Transformation

Scale with confidence. Optimise operating models through technology-enabled transformation
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The challenge

For water businesses to thrive, evolution is essential. Changing market conditions, regulatory expectations, and internal priorities mean the sector must continually adapt and respond. Identifying the right moment and focus for change is only the starting point. The real test lies in navigating the complex path that follows. This path is filled with challenges that, if mismanaged, can undermine long-term value. Practical, hands-on experience is critical in guiding this journey, and this is where expert insight makes a real difference.

We can help

At RGA, we support water businesses in realising the full value of transformational change. By helping you move decisively and strategically, we enable you to remain competitive while delivering meaningful outcomes for both your business and your customers. Our specialists bring deep, real-world experience across a wide range of transformation programmes, helping you address the most complex challenges with confidence.

“It has been quite a change in people’s day-to-day, but it has gone well.  The project has enabled people to understand that change isn’t as scary as we think”

[Tier One Contractor Client]

Data & Analytics Transformation

Helping water businesses turn data into a strategic asset.

  • Data strategy and operating models aligned to regulatory and business outcomes

  • Data governance, quality, and lineage to support trust and compliance

  • Advanced analytics, forecasting, and performance insight for assets, operations, and customers

  • Enabling data-driven decision making across the organisation

Case Study

Digital Operating Model Transformation

Redesigning how water businesses work through digital capability.

  • Target digital operating models across IT, data, and the business
  • Integration of digital tools into day-to-day operational processes
  • Workforce enablement, capability uplift, and change adoption
  • Aligning people, process, and technology to deliver measurable outcomes

Smart Asset & Operational Transformation

Applying digital and data solutions to physical water and wastewater systems.

  • Smart networks, sensors, and IoT enablement
  • Predictive maintenance and asset health modelling
  • Real-time operational insight and decision support
  • Supporting leakage reduction, resilience, and environmental outcomes